Effective Date: February 24, 2026

Financial Superhero, operated by Tammy Smith, Financial Associate with Experior Financial Group ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (financialsuperhero.ca) or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Book a consultation through our Calendly scheduling widget
• Contact us by phone or email
• Request a quote or information about our services

This information may include your name, email address, phone number, and details about the financial services you are interested in.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiry — We use your contact information only to follow up on your request for a consultation, quote, or information about our services.
• To provide financial planning services — If you become a client, we use your information to prepare your personalized financial plan.
• To schedule appointments — Your name and email are used by our scheduling system (Calendly) to confirm and manage appointments.

We will never sell, rent, or share your personal information with third parties for marketing purposes. Your information is used exclusively to contact you regarding the services you have requested.

3. Third-Party Services

Our website uses the following third-party services:

• Calendly — For appointment scheduling. When you book a consultation, your information is processed by Calendly in accordance with their Privacy Notice.
• Google Analytics — We use Google Analytics to understand how visitors use our website. This service collects anonymous, aggregated data such as pages visited and time spent on site. It does not collect personally identifiable information. For more details, see Google's Privacy Policy.
• Google Fonts — Our website loads fonts from Google's servers, which may log your IP address. See Google Fonts Privacy.

4. Cookies

Our website uses cookies primarily through Google Analytics to collect anonymous usage data. These cookies help us understand how visitors interact with our site so we can improve the experience. You can control or disable cookies through your browser settings at any time.

5. Data Security

We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected — typically to complete your consultation request or provide ongoing financial services. If you wish to have your information removed, please contact us at the details below.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Phone: 519-221-0030
• Email: tsmith@experiorfinancial.ca
• Location: Kitchener/Waterloo, Ontario, Canada